Using our site visit services our customer can easily verify the merchant locations and verify the feasibility of the install. We cover up to 120 kms in and around the city
How far out of city do you provide services?
We provide services upto 350 KM from a major city center.
Are your technicians bonded?
Yes.
What kind of SLA’s do you provide for service call?
SLA’s are dependent on the clients request. Our shortest SLA’s are 4 hours for service calls.
Do you provide late night service calls?
Yes upon special request.
Do you have references?
Yes upon request.
Do you provide secured storages ?
Yes.
Do you provide technical support ?
Yes, we do provide technical support upon customer requirment.
How long are your service contracts ?
We require a minimum of 1 year contract until it is a roll out(roll outs are installs or upgrades).