service calls

Service calls enable our customers to have their merchant’s defective terminals to be troubleshooted and replaced as required. Our certified technician will follow strict procedures to have these terminals up and running to the merchant’s satisfaction. We cover up to 120 kms in and around the city
Book a service 

process

Service call received by our helpdesk.
L1 support confirms the call to POS service provider (Our partner).

L1 support assign the call to technician nearest to the merchant.
Technician confirm the call via email or phone.

Technician arrives on site within the SLA.
Technician complete the service call, update the terminal details with helpdesk and test the unit.

get support

contact usCall us: +1 800 779 1382
Technical Enterprises Ltd.
9629 82 Ave NW, 
Edmonton, AB T6C 0Z9
info@technicalenterprisesltd.om
+1 800 779 1382

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