๐ Available 24/7, 365 days โ Call
+1 800 779 1382 for immediate support
Professional POS & IT Field Services
Dependable, SLA-driven services for banks, payment providers, retailers, and technology partners across Canada.
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Install Services
Professional POS equipment installation โ certified technicians handle setup, activation, and testing.
- Schedule service with merchant
- Install & activate equipment
- Test & provide guidance
๐ Within 120 KM
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De-install Services
Organized POS de-installation for merchants discontinuing service or replacing equipment.
- On-site removal & serial verification
- Packaging & shipping coordination
- Inventory documentation
๐ Within 120 KM
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Service Calls
Fast on-site troubleshooting with 15-minute confirmation windows and SLA-driven dispatch.
- Confirmed within 15 minutes
- Priority SLA assignment
- Real-time dispatch updates
๐ Within 120 KM
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Site Visits
Merchant verification and feasibility assessments before equipment deployment.
- Type 1: In-person verification
- Type 2: Drive-by verification
- Signage & hours confirmation
๐ Within 120 KM
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Delivery Services
Reliable 24โ48 hour delivery of POS terminals and related equipment across extended areas.
- 24โ48 hour delivery timelines
- Secure transportation handling
- Equipment coordination support
๐ Up to 350 KM
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Outsourced IT Support
Managed IT solutions for cloud, servers, networks, PCs, email, and website infrastructure.
- Helpdesk setup & dispatching
- Technical training
- Documentation & reporting
๐ Nationwide
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IT Rollout & Deployment
Structured programs to deploy new hardware and software with minimal operational disruption.
- Project assessment & planning
- Checklist & rollout execution
- Vendor coordination & review
๐ Nationwide
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Helpdesk & Technical Support
Dedicated helpdesk services with call dispatching, documentation, and SLA-driven technical assistance.
- 24/7 helpdesk availability
- Call dispatching & escalation
- SLA-focused resolution
๐ Nationwide