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Service Calls

Fast on-site troubleshooting with 15-minute confirmation windows and SLA-driven dispatch — within 120 km.

Service Calls

Rapid Response, Every Time

When a POS terminal goes down, every minute counts. Our technicians are dispatched with SLA priority assignments ensuring we arrive quickly and resolve issues on the first visit whenever possible.

We confirm every service call within 15 minutes of receiving the request and provide real-time updates from dispatch through to resolution.

Request a Service Call →
15min
Confirmation Window
4hr
Min SLA Response
120km
Service Radius
24/7
Always Available
Our Process

How It Works

1
Call ReceivedService request logged and confirmed within 15 minutes
2
SLA Priority AssignedTechnician dispatched based on priority level and location
3
On-Site TroubleshootingTechnician diagnoses and resolves the issue on-site
4
Real-Time UpdatesClient updated at each stage — dispatch, arrival, resolution
5
Completion ReportDetailed service report submitted upon job completion